FAQ/Contact

Account Settings

Contact


Account Settings

I forgot my password, how do I reset my password?

You can reset your password by using the “Forgot Your Password?” function.

If you do not know the email address, please contact us at info@igamesinc.com.

I don’t know my username, what do I do?

If you do not know username for your account, you’ll need to send an email to info@igamesinc.com from the email address the account was created from. If you no longer have access to your email, please provide the date of birth for the account and state/province the account was originally set to.

Can I change my username, location, or password?

You can change your username, location, or password by logging in and going to your account settings page.

How do I change my email address?

To change your account’s email address, please contact us at info@igamesinc.com using your original email address. If you no longer have access to your email, please provide the date of birth for the account and state/province the account was originally set to.

I entered my Date of Birth incorrectly for my account, how can I change this?

To change your account’s date of birth, please contact us at info@igamesinc.com.

How do I change my profile avatar image?

  1. Go to your account's "Profile" page.
  2. Click your current profile image and select a previously approved avatar image, or upload a new one for approval.

How do I cancel my membership?

  1. Contact membership@igamesinc.com.

Contact

I need some extra help, how do I reach you?

If the FAQ doesn’t provide you with solution to your problem, you can email us at info@igamesinc.com. Please note that igames.gg is run and operated in English and we will be better able to provide you support in English, if possible.